BIO
Licenia Rojas is Vice President of Technology at American Express, leading the Delivery Transformation Program. In this role, Licenia is responsible for establishing a new, best-in-class technology delivery model for American Express. The Delivery Transformation Program is a multi-year, strategic initiative that cuts across three strategic pillars: organization and operating model; skills and roles; and tools and processes. It is driving faster time to market, higher productivity, reduced costs and higher-quality delivery, with increasing speed to innovation.
Licenia joined the company in August 1998 as a Lead Architect. She was named Chief Architect in 2004 for the Consumer and OPEN Technology organization. Licenia was promoted in 2007 to Chief Architect for Consumer, OPEN, World Service, and Interactive Technology. In 2011, Licenia assumed the role of Vice President of Risk Technologies, then was promoted in 2012 to Vice President of Risk and Global Card Member Remittance Technology, where she was responsible for mission-critical platforms that support Credit Authorizations, Card Member Remittances, Risk Assessment, Fraud, New Accounts, Customer Privacy, Customer Information, Underwriting, Collections, Cryptography, Credit Bureau Reporting, ATM and Customer Research & Development across all business units. She assumed her current responsibilities in September 2013.
Licenia is also the Senior Technology Leader in South Florida and is a member of the South Florida Senior Leadership Team, which spans all American Express business units operating in the region. Licenia leads a team of local leaders to drive a culture across the campus that is focused on a growth mindset, collaboration and innovation. She also serves as the sponsor for several employee events and diversity networks promoting the company's Blue Box Values. In addition to her local leadership responsibilities, Licenia serves as the Global Development Committee Chair for the Women in Technology network at American Express.
Licenia holds a Bachelor of Science in Management Information Systems from Barry University. She and her husband, Tony, live in Miami with their three children.